| Home | About Dayu | Press center | Product & technique | Project & Engineering
| Sub-company | Sales Network | Business Culture | Customer Service | Notice

Hot info
{FS_Hot info}
Recommended info
{FS_Recommended info}
Related info

首页 >> Customer Service >> After-sales Service >> 正文

 
SERVICE COMMITMENTS
GANSU DAYU WANTER-SAVING CO.,LTD
Author: Source: Published time :2007-10-21 10:24:17 Number of hits:
【Font:decreased increase】 【Eyesight protective color choice: 杏仁黄 秋叶褐 胭脂红 芥末绿 天蓝 雪青 灰 银河白(默认色)

Service Aim: Doing everything for the customer requirements;

           Go in for the better perfectness persistently.

Service Concept: Rapid response, perfect service,

               Technology transmission, In place timely.

         

一、产品售前服务承诺:

Pre-sales Service Commitments:

1、不断地进行市场调研活动,了解客户需求,并据此组织生产经营活动,最大限度地满足顾客的需求。

We persist in the markets` investigation, understand the customer`s requirements, and accordingly organize production and operation activities to fully meet the needs of customers.

2、向客户提供相关产品的工程技术手册,帮助客户熟悉产品性能、安装方法及技术要求。

Provide the customers freely with the technical manuals of related products in order to familiar the products` performance, installation methods and technical requirements.

3、开设技术培训班,帮助顾客掌握有关的技术资料。公司网站(www.gsdyjsgs.com)开辟专栏,长期介绍经营活动及产品的开发、安装等知识。

Offer the technical training courses to help customers master the related technical information. The company's web site (www.gsdyjsgs.com) sets up special columns to introduce business activities and product development & installation and other knowledge in the long term.

4、开通24小时销售及售后服务热线:0937-2688628,及时了解客户对公司产品的反馈信息。

Open the sales and after-sales service hotline anytime:0937-2688628, to timely know about the customer`s feedback information on the company's products.

     二、产品售中服务承诺:

Sales Service Commitments:

1、专业技术人员对客户提出的疑问做出满意的解答。

The technical professionals can give the customers satisfactory answers for their questions.

2、以合理的价格向客户提供优质的产品。

Provide perfect products to customers at reasonable prices.

3、遍及全国的销售服务网络,保证按客户要求安全及时的交付产品。

The national-wide sales service network can ensure the timely and safe delivery according to the customers requirements.

三、产品售后服务承诺:

After-sales Service Commitments:

1、技术精湛、施工经验丰富的售后服务工程师队伍,在用户需要时,派遣到施工现场解决各种问题。

The Company has a highly skilled, experienced group for the after-sales service, and can send them to the construction site to resolve various user`s problems anytime.

2、售后服务工程师在用户施工现场,免费提供技术指导,配合用户解决问题,免费为用户培训技术人员。

After-sales service engineers keep to the construction site from beginning to end, provide the technical guidance freely, solve problems with users together,and train the technical workers for users freely.

3、以一流的设计和施工满足用户提出的个性化设计及施工要求。

By means of the first-class design and construction, satisfy the special requirments of design and construction raised by the users.

4、对用户遇到的问题,在最短的时间内派技术人员到现场了解并予以解决。

For the questions raised by the users, we can send technical professionals to investigate on the site and solve in the shortest possible time.

5、定期开展产品质量回访工作,征求用户意见、收集质量信息。根据回访结果,分析和改进各项工作。免费为用户提供创新技术信息。 

The company regularly organizes the visit and inspection for the product quality, asking for the user`s opinions and collecting the feedback information of quality. According to the results of visits, they will analysis and improve their work and provide the innovative technical information for users freely.

Editor:

·An article on:没有了
·Under article:没有了